Innovation
We are innovative in our approach to service, hospitality, and clinical care, and remain open to new ideas that could serve our guests.
Compassion
We have compassion for our guests and their loved ones;the emotion that one feels, inspires and motivates a desire to help those in our care.
Respect
We show genuine respect for our guests, their loved ones, and our team members by treating others the way we want to be treated.
Listening
Our ears are open as our hearts. We listen intuitively and accurately to our guests with the intent to understand, not just respond.
Loyalty
We are loyal and have a strong feeling of support, commitment and allegiance to The Grand Healthcare System, our guests, and our team.
